Under management by exception, intervention occurs in which situation?

• A. Every routine task is completed on time
• B. Issues or deviations from expectations are detected
• C. The team requires no supervision
• D. All employees receive the same feedback regardless of performance

Answer: (B)

Management by exception focuses on monitoring performance against a standard and intervening only when there is a variance. Intervention occurs when issues or deviations from expectations are detected. If routine tasks are on track and within tolerance, no intervention is needed and supervision can be minimal. When performance deviates—such as missing deadlines, overrunning budgets, or not meeting quality standards—management steps in to address the deviation. This approach concentrates effort on significant problems rather than routine, on-time work.