What happens when a mission changes?

• A. It is ignored until the next strategic review.
• B. It should be addressed through strategic planning.
• C. It requires only updating the website.
• D. It has no impact on operations.

Answer: (B)

When a mission changes, the direction of the organization has shifted and that shift must be built into plans and actions through strategic planning. This ensures goals, programs, and resources are realigned to the new purpose, with revisions to the strategic plan, roadmaps, and project portfolios. It also involves re-allocating budgets, adjusting capabilities, updating risk assessments, and communicating the new direction to stakeholders. Governance and performance measures should reflect the updated mission so that what gets done actually supports the new aim. Leaving it for a later review or treating it as only a website update misses the realignment needed and can leave operations out of step with the new direction, since even day-to-day activities and resource usage must reflect the updated mission.