Which statement about workers during organizational change is true?

• A. Workers only need job security to feel supported during change.
• B. Absences and resignations may occur when workers' needs are not met.
• C. Level 4 uncertainty is always manageable.
• D. Equality and equity mean the same thing.

Answer: (B)

During organizational change, how workers’ needs are addressed shapes their willingness to stay engaged. The statement that absences and resignations may occur when workers’ needs are not met captures a real and common reaction to change: when people don’t feel secure, informed, involved, trained, or supported, they retreat—often by taking time off or choosing to leave. Change brings uncertainty, and if management fails to provide clear communication, meaningful involvement, adequate resources, and psychological safety, employees understandably respond by disengaging or seeking stability elsewhere.

Job security alone is not enough to keep people engaged during change; there are many other needs at play, such as information, participation, and support. Level of uncertainty is not guaranteed to be manageable in every situation—some change carries high ambiguity that organizations may struggle to address. Equality and equity are not the same: equality means treating everyone the same, while equity means giving people what they need to achieve fair outcomes.