Which statement best describes how to view change for more positive reactions?

• A. Changes are imposed without involving staff
• B. Changes are kept secret until implementation
• C. Changes are viewed as reasonable and manageable
• D. Changes are made with excessive delays

Answer: (C)

Seeing change as reasonable and manageable helps people respond more positively because it signals that the change has a clear purpose, a realistic scope, and that they have the support and resources needed to handle the transition. When leaders outline why the change is needed, what will change, and how it will be implemented step by step, staff feel informed and capable, which reduces fear and resistance. Providing training, addressing potential obstacles, and inviting input during planning further reinforces a sense of collaboration and control, making adoption smoother and faster.

Changes imposed without involving staff tend to create resistance because people feel left out and uncertain about impacts. Keeping plans secret until implementation damages trust and readiness, leaving staff unprepared to adapt. Excessive delays stall momentum and can signal indecision, dampening motivation and urgency.