Which statement is true about workers during organizational change?

• A. Absences and resignations may occur when workers' needs are not met.
• B. Absences never occur during change.
• C. Job security alone guarantees support.
• D. Equality and equity are the same.

Answer: (A)

During organizational change, people respond to uncertainty and shifts in their roles and environment. The most important factor is addressing workers’ needs—clear information about what’s changing, involvement in the process, support from leaders, fair treatment, and reassurance about job security where possible. When these needs aren’t met, employees often react by disengaging, which can show up as increased absences or even resignations. So, it’s realistic to see that absences and resignations may occur when workers’ needs aren’t addressed.

Absences occurring during change isn’t an absolute or unlikely event, so saying they never happen isn’t accurate. Simply having job security doesn’t automatically ensure people feel supported or engaged—without communication, involvement, and fairness, support remains incomplete. And equality isn’t the same as equity; during change, providing equal treatment isn’t always enough—giving people what they need to adapt fairly (which may differ from person to person) is key to sustaining involvement.